Courtyard by Marriott Edinburgh West

This is a nice hotel, nice decor, good parking, friendly reception. Room size is very good, excellent bed. Water pressure was poor in our room, which was a shame as everything else in the room was good. The breakfasts were a bit of a shambles. We stayed 3 nights, so we had 2 breakfasts. Constantly had to ask staff for more cups, knives, bread, butter, etc. Food is not topped up quickly enough. It's just down to not enough attention paid to these things by restaurant staff, if this improved. it would be an excellent hotel . The hotel is not in the city centre, but good parking and good bus service into the city.

We always stay here because our son is at Herriot Watt, so it's ideal for everything bus route to city and ample car parking. I don't like the air con which recycles the air in the room and is difficult to get right, if only there was a window or vent to allow fresh air into the room. Also this time at breakfast noticed that there was only one coffee machine working, the other one went wrong last time we were there in January. This time the orange juice dispenser was not letting the orange flow, please please get these little things fixed 😊

The staff were absolutely outstanding. I accidentally left my mobile phone in a taxi, and they went above and beyond to ensure I got it back. Rather than just making calls on my behalf, they actually managed to retrieve the phone and have it returned to the hotel—an incredible relief. To top it off, I had mistakenly booked the wrong night for my stay and arrived with no reservation for that evening. Once again, the staff were superb—calm, professional, and incredibly accommodating, helping me amend my booking seamlessly. I can’t emphasise enough how much stress they took off my shoulders. The rooms are stunning, a lot of space, and fantastic for workers with extremely good Wi-Fi. Beds were comfortable, and bathroom very nice. TV works full, and even has all the channels from Freeview you can also stream your music through the TV.

the staff was super friendly and helpful, the place was clean well organised. overall it was a great experience.

|Lovely hotel, really lovely staff - kind and helpful in all areas of the business from reception to housekeeping to bar and restaurant. Service was helpful, responsive, patient and practical - exactly what you need when tired from travelling. Thank you.